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CCTV Monitoring and The Law

CCTV Monitoring and The Law

CCTV is one of the most effective ways to protect your home and business properties. CCTV monitoring will provide you with peace of mind that your home and business are always safe and secure. A CCTV system usually includes surveillance cameras, storage, recordings and any other associated equipment.

At a domestic property such as your home, CCTV monitoring can deter thieves from attempting to break in. It can also monitor any suspicious activity and store footage/images of criminals.

At a commercial property, CCTV will also deter thieves from gaining unauthorised access. Having internal and external surveillance cameras can protect your employees, visitors and the business assets.

Before installing a CCTV system, its important to understand the laws surrounding CCTV monitoring.

Commercial Property CCTV Monitoring

CCTV systems are used widely within commercial properties. Many business owners choose to have CCTV cameras installed externally and internally to ensure their business is protected.

Using CCTV monitoring to protect your commercial property is a great idea but you must ensure that you’re following GDPR and the Data Protection Act when using CCTV.

Guidelines For Commercial Property CCTV Monitoring

You must make all employees and visitors aware they’re being monitored by CCTV. You can do this by displaying clear, visible signs near each surveillance camera. You could also have a written policy outlining the need for CCTV.

You can monitor a staff member without their knowledge but only if you suspect them of committing a crime and it is part of an ongoing investigation.

image shows a camera to demonstrate cctv monitoring for commercial property

You must also notify the Information Commissioner’s Office (ICO) before you install CCTV and provide a valid reason for using a CCTV system as outlined in Article 6 of GDPR. If CCTV system within your commercial property was set up solely to detect crime, you should not use it to monitor your staff. Your employees won’t appreciate feeling as if they’re being watched.

CCTV should also only be used in public spaces such as the reception, stairwells, offices and hallways. There is no need for CCTV in toilets, changing rooms or break rooms. It is crucial to respect the privacy for your employers and visitors.

In accordance with the Data Protection Act, you must also share images with the police or any other authority if requested and you should only store images/footage for as long as your business needs it.

If someone asks to see the images or footage your CCTV system has recorded of them, you have 40 days to provide them with the images and you can charge up to £10 for this.

Finally, you should limit the number of people who have access to the CCTV systems.

Domestic CCTV Monitoring

Everyone has a right to protect their home from burglary and other crimes. However, if you’re thinking about installing CCTV on your home property, there are a number of regulations that you must comply with.

The Protection of Freedoms Act 2012 required a new code of practice which set out guidelines for the use of CCTV. The Surveillance Camera Commissioner was then created to encourage compliance with the code of practice, which has 12 guiding principles.

When installing CCTV on a domestic property, there are many factors to consider, particularly the privacy of other people and their property. The Surveillance Camera Commissioner (SCC) recommends that you should operate CCTV in a responsible way to respect the privacy of others.

Unfortunately, as CCTV monitoring has increased in popularity, many people have not followed the guidelines of the Surveillance Camera Code of Practice. This has led to a rise in complaints to the police, ICO and SCC from members of the public who feel as if they’re privacy has been invaded by surveillance cameras.

image shows a camera to illustrate a blog about domestic cctv monitoring

Guidelines For Domestic CCTV Monitoring

Before installing a CCTV system, consider where you are going to position the surveillance cameras, i.e. ground floor windows, front and back doors, driveway, garden etc. The position of your CCTV is important as you don’t want the surveillance cameras to be overlooking your neighbour’s property.

If your CCTV system does capture images or footage outside the boundaries of your domestic property, then the GDPR and DPA we mentioned previously will apply to you.

Before using CCTV monitoring, you should inform your neighbours and put up a clear notice informing people that your property is protected by CCTV surveillance cameras.

CCTV monitoring shouldn’t be used for any reason other than protecting your property and you’re responsible for all images and footage. When storing CCTV images, ensure that the date and time on your system are accurate and delete the information when you no longer need it.

If an incident occurs, your CCTV recordings could be used as evidence to aid a police investigation.

Contact Mayfair Fire & Security

Here at Mayfair Security we specialise in the installation, maintenance and remote monitoring of quality CCTV systems.

Our trusted surveillance systems are affordable and installed to the highest standards. So, whether you’re away from your home, or away from your business, you’ll always have peace-of-mind.

If you’d like to find out more information, then please contact us at Mayfair Security today and we’ll be happy to talk you through all the CCTV monitoring options that are available to you. You can contact us via our contact page or phone us on 0808 178 0748.


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